Terms of Service

1. Eligibility & Accounts

You must be at least 16 years old (or the age of digital consent in your jurisdiction) and have the legal capacity to enter into a contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind it to these Terms. You are responsible for the security of your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access at help@genxisai.com.

2. Description of the Service

Genxis AI is an AI-powered visual creation platform. We offer our customers a suite of generative tools, including: creating original images from text prompts; editing existing photos with plain-language instructions; face swapping and full character restyling; generating videos from text or animating still images, including start-to-end frame transitions; creating talking avatar videos; voice cloning; and translating and re-voicing videos into other languages. The Service may produce content that is inaccurate, unexpected, biased or otherwise unsuitable. You are solely responsible for reviewing and adapting any output before publishing or commercial use.

3. Plans, Usage & Billing

• Plans. Genxis AI is a paid service with no free tier. Individual ($20/month) includes 450 coins; Creator ($39/month) includes 1,000 coins; Studio ($169/month) includes 4,000 coins; and Enterprise ($1,699/month) includes 45,500 coins. The monthly allowance resets at the start of each billing period and unused coins do not roll over.
• Billing & top-ups. Subscriptions and any coin top-ups are billed in advance through our payment processor. Pricing, included features and monthly allowances are shown on the pricing page at the time of purchase.
• Top-ups. Users on a paid plan may purchase one-time coin packs to supplement their monthly allowance. All coins, whether from a plan or a top-up, are valid for 12 months from their date of purchase. We send a reminder email before coins expire; any coins not used within the 12-month validity period expire and are removed from your balance.
• Automatic renewal. Subscriptions renew automatically at the end of each billing cycle at the then-current price unless cancelled before the renewal date. You may cancel at any time from your account settings; cancellation takes effect at the end of the current period.
• Usage. AI features consume your coin balance. Coins are only deducted when a generation or edit succeeds. Failed generations caused by our system do not count against your balance.
• Taxes. Prices are exclusive of applicable VAT, sales taxes, duties and similar levies, which will be added where required.
• Late or failed payments. If a charge fails, we may suspend access until the balance is settled.

4. Refunds

Our refund terms are set out in the Refund Policy, which is incorporated into these Terms by reference.

5. License to Use the Service

Subject to your continued compliance with these Terms and timely payment of applicable fees, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business or personal creative purposes during the term of your subscription.

6. User Content & Ownership

• Your content. "User Content" means any text, prompts, images, files, brand assets or other content you submit to the Service. As between you and us, you retain all rights, title and interest in your User Content.
• License to us. You grant the Company a worldwide, royalty-free, sublicensable license to host, copy, process, transmit, display and otherwise use your User Content solely to operate, secure, support and improve the Service and to provide the outputs you request.
• Generated output. Subject to your payment of applicable fees and these Terms, you own the AI-generated output created from your prompts ("Output"). You acknowledge that, due to the nature of generative AI, similar or identical Output may be generated for other users; we make no exclusivity warranty.
• Your warranties. You warrant that your User Content does not infringe third-party rights, violate any law, or breach these Terms or our Acceptable Use Policy.

7. Acceptable Use

You must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it, with or without notice.

8. Third-Party Services & AI Providers

The Service integrates third-party providers including, without limitation, cloud hosting, payment processing, analytics and AI model providers (e.g. Google and OpenAI). Their availability, terms and changes are outside our control. We are not responsible for third-party services or content accessible through them.

9. Intellectual Property

The Service, including its software, design, trademarks, logos and documentation, is and remains the exclusive property of the Company and its licensors. Except for the limited license in Section 5, no rights are granted to you by implication, estoppel or otherwise.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT OUTPUTS WILL BE ACCURATE, LAWFUL OR SUITABLE FOR ANY USE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, OFFICERS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).

12. Indemnification

You will defend, indemnify and hold harmless the Company and its affiliates from and against any claims, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or related to (i) your User Content; (ii) your use of the Service; (iii) your violation of these Terms; or (iv) your violation of any law or third-party right.

13. Suspension & Termination

We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us, or for prolonged inactivity. You may stop using the Service at any time. Sections that by their nature should survive termination (including IP, disclaimers, liability, indemnity and governing law) will survive.

14. Changes to the Service or Terms

We may modify the Service or these Terms at any time. Material changes will be announced via the Service or by email. Continued use after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States of America, without regard to conflict-of-law principles. The state and federal courts located in Sheridan County, Wyoming shall have exclusive jurisdiction over any dispute arising out of or related to these Terms, except that either party may seek injunctive relief in any competent court to protect its intellectual property rights. To the extent permitted by law, you waive any right to participate in a class action or class-wide arbitration.

16. Export Controls & Sanctions

You represent that you are not located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive U.S. trade sanctions, and that you are not on any U.S. government list of restricted or prohibited parties.

17. Miscellaneous

These Terms, together with all policies referenced here, constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely.

18. Contact

For questions about these Terms, contact us at help@genxisai.com or by mail at Global Trade Rhino LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.